You can view your LoadMaster 360 tenant's usage and billing information on the Usage and billing page.

Mapped applications and LoadMasters are counted as assets. Once an asset has been created, insights, analytics, and telemetry data can be displayed for mapped assets. An asset can be:
  • A single LoadMaster
  • Two LoadMasters configured as a High Availability (HA) pair
  • An application being load balanced by a LoadMaster

LoadMasters do not count as a used asset for pooled licenses (just applications).

LoadMasters that are GEO partners that are not in a HA pair are considered to be individual assets. An application includes a maximum of 15 Virtual Services. Examples of applications include VMware View, Microsoft Exchange, SharePoint, or a web application.

For further information, refer to the following section: What is an asset?

Note: CSV export, Subscription details, and Subscription add-ons are only accessible to the tenant owner account. These are hidden for other user roles, such as Admins and Reviewers.

The top-right of the page displays the Last refreshed date and time. You can click Sync entitlements to pull the most recent information from the Progress Kemp licensing server.

CSV export

Clicking Export to CSV downloads a spreadsheet containing the following details:
  • Name: The name of the LoadMaster 360 tenant owner.
  • Progress ID: The Progress ID of the LoadMaster 360 tenant owner.
  • Order ID: The Order ID associated with this LoadMaster 360 tenant.
  • Plan: The LoadMaster 360 plan associated with this tenant.
  • Base Assets: The base number of assets (LoadMasters and applications) that this LoadMaster 360 tenant is entitled to based on the license.
    Note: A High Availability (HA) pair of LoadMasters is only considered to be one asset.
  • Total Assets: The total number of assets that this LoadMaster 360 tenant is entitled to (base assets plus any add-ons).
  • Used Assets: The total number of used assets (for example, applications) in this LoadMaster 360 tenant.
  • Remaining Assets: The remaining number of assets available to use in this LoadMaster 360 tenant.
  • Virtual Service Limit: The total number of Virtual Services allowed per application.
  • Status: The status of the LoadMaster 360 tenant.
  • Activation Date: The date and time that this LoadMaster 360 tenant was activated.
  • Bill Date: The billing date.
  • Add Ons: This section provides details about any add-ons, including the Description, Quantity, Status, Activation Date, and Bill Date.
  • Assets: This section lists all of the applications in use. The number of used and remaining Virtual Services is displayed per application.

Subscription details

This section provides a subscription summary for your organization. It displays the following details:
  • Plan: The LoadMaster 360 plan associated with this tenant.
  • Activation Date: The date and time that this LoadMaster 360 tenant was activated.
  • Next bill date: The next upcoming billing date.
  • Order ID: The Order ID associated with this LoadMaster 360 tenant.

A link is provided to the Progress Kemp website, which provides details about the different consumption models.

Subscription add-ons

Add-ons are optional enhancements (such as additional assets) and features that you can add to your subscription. Details of any add-ons included in your subscription are provided in this section. A link is provided to the Progress Kemp website, which provides further details.

Pooled License Overview

This section displays your current license capacity and current LoadMaster capacity graphs. There is a graphical representation of how much license capacity is in use and how many LoadMasters are in use. The bar shows as green if the usage is under 50%, amber if it is 51-80%, and red if it is 81-100%.

On the right (over the license capacity graph), it shows the amount of bandwidth used from the maximum available capacity (in Gb). If you have a communications channel configured, an email is sent when the license capacity limit is reached.

On the right (over the LoadMaster capacity graph), the number of used LoadMasters versus the total number of available LoadMasters is shown. If you have a communications channel configured, an email is sent when the LoadMaster limit is reached.

Assets overview

This section displays your asset usage for the current period. There is a graphical representation of how many assets are in use. The bar shows as green if the usage is under 50%, amber if it is 51-80%, and red if it is 81-100%. On the right, the number of used assets versus total access is shown. If you have a communications channel configured, an email is sent when the asset limit is reached. The number of mapped applications and LoadMasters is shown below the graph.

Mapped application usage

This table displays the usage percentage for each mapped application. The usage percentage shows the percentage of Virtual Services assigned to the application out of the overall limit (15 Virtual Services per application). Under 50% usage appears in green, 51-80% shows as amber, and 81-100% usage shows as red in the graph. The quota (how many Virtual Services) are in each application is also displayed. You can use the drop-down list at the bottom to display 10, 20, or 50 items per page. You can use the Previous and Next buttons to scroll through the pages as needed.