LoadMaster 360 contains a guided workflow that enables you to easily get started with the product. When you first log in to LoadMaster 360, the System onboarding page appears. System onboarding guides you through the following steps:
  1. Configure and set up a Connector: For further details on the fields in this step, refer to the following section: Create the Connector in LoadMaster 360.
  2. Deploy a Connector: When you complete the first page of onboarding, a Connector deployment file (in zip format) automatically downloads. When the download completes, you must extract the zip file and Deploy the Connector Virtual Machine. When the Connector Virtual Machine is created in your environment, power the machine on. When the machine is powered on, the LoadMaster 360 onboarding screen updates to display the progress of the various stages as the connection is established with the Connector.
    Note: It can take a few minutes for the connection to be established with the Connector.
    When all steps are complete, you can click Next to proceed with the next onboarding step.
  3. Set up and deploy a LoadMaster: After the connection has been established between LoadMaster 360 and the Connector, you are then brought a workflow to download a LoadMaster deployment file (if required), activate a new LoadMaster, add an existing LoadMaster, or add and convert the LoadMaster license. For further details, refer to the following section: Add a LoadMaster.
  4. Create and map applications: Before you can use application mapping in LoadMaster 360, you must first configure at least one Virtual Service on your LoadMaster. When a Virtual Service has been configured, select the I have setup and configured at least one virtual service on my LoadMaster and click Next. Then, you can group multiple Virtual Services under a single application in LoadMaster 360. This grouping makes it much easier to manage, monitor, and report on complex services (like Exchange, Citrix StoreFront, or websites). Instead of tracking each Virtual Service individually, LoadMaster 360 provides a unified view of analytics, performance, and health data for the entire application - streamlining both monitoring and management. For further details, refer to the following section: Application mapping.
  5. Configure alerts for your resources: Communication channels are vital for receiving email notifications when issues occur, ensuring that you stay informed and responsive to system incidents. The last step in the onboarding process prompts you to set up a communications channel:
    1. Specify a Channel name, Email address, and specify whether to make the channel active or not.
    2. Specify a rule to define what assets to monitor, what days and hours the rule is active for, and the severity level (or levels).
    3. Check your email inbox for a verification message and click the activation link to complete the setup process.
    Note: For further details, refer to the following section: Communications channels.
  6. Continue to next steps: When you successfully complete onboarding, some links are provided to some other useful actions within LoadMaster 360, including:
    • View and create dashboards
    • Secure your account
    • Monitor WAF activity

On the right of the onboarding pages, there are contextual links to the LoadMaster 360 documentation. There is also a link to the Support site.

There is an option to skip onboarding in the top-right of the screen. The System onboarding option will remain in the main menu at the top (and will be displayed in an amber color) until onboarding is completed.

If an error occurs during the onboarding process, information is provided to help you to solve the problem.