The Wireless Clients report reveals clients connected to your wireless network and what is known about them. If the client name is not available or cannot be determined, the client's MAC address is displayed. The client name is determined by Wi-Fi authentication and may not be present under all authentication schemes.

Select a client and click the Assign Group button to organize clients into an existing wireless client group. You can also click Managing Wireless Client Groups to access the Wireless Client Group library where you can create new groups, edit existing ones, or remove them from the application.

Tip: If a client is displayed as 0.0.0.0, this indicates the device's controller is unable to obtain its IP address or the access point cannot determine it.

Understand column data

The default view of each report contains a grid with the following columns:

  • Client. Device name or string identifier. Click any client name to display the Wireless Client Details dashboard view for that device.
  • MAC Address. Client MAC address.
  • IP Address. Client IP address.
  • AP. The access point to which the client was connected.
  • SSID. Service Set Identifier of the connected access point.
  • First Seen. Date and time when the client first connected.
  • Last Seen. Date and time when the client disconnected.
  • Rx Avg. The average amount of data received by the client device from the access point during the session.
  • Tx Avg. The average amount of data transmitted by the client device to the access point during the session.
  • % Connected. Percent of the interval connected between the first seen and last seen marks.

The following additional columns are hidden but can be enabled using the menu accessible from the column headers:

  • User. Name of the user logged in to the client device.
  • Group. Name of the group to which the client belongs. See Managing Wireless Client Groups for additional detail.
  • Radio Type. The classification of physical device broadcasting the SSID.
  • Bytes Sent. Total data sent.
  • Bytes Received. Total data received.

Generate a report

Choose Device. Choose one or more host devices.

Choose time constraints. (,) Choose times. (For recently observed measurements, select Last Polled from the Date Range drop down list.)

Filter and reduce by row and by column. Sort and remove columns, group rows based on specific column values, and remove unwanted information from the table.

  • Export report data

    Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

    • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
    • Excel. Generate and download a .xml spreadsheet containing your report data.
    • CSV. Generate and download a .csv file containing your report data.
    • Text. Generate and download a .txt file containing your report data.
    • Schedule Export. Set a recurring date and time, format, and email destination for report data export.