The Ping Availability (Packet Loss) report reveals device response to ICMP ("ping") requests.

Understand column data

The default view of each report contains a grid with the following columns:

    • (Report Options). Jump to a detailed dashboard or control panel for:
  • Device. Name of network device.
  • Interface. Network interface.
  • % Available. Availability score based on ping samples for the selected time period.
  • % Lost. Fraction of ICMP packets that failed to reach the target, timed out, or received no reply for the selected time period.
  • Last Poll. Time of last sample.

To display additional measurements, click a column heading ( ) for column selection ( ). You can also include:

  • Sent. Number of ICMP packets sent for the selected time period.
  • Lost. Number of ICMP packets that failed to reach the target, timed out, or received no reply for the selected time period.
  • Poll Time (min). Total minutes this device has been polled.
  • Unavailable (min). Total minutes device was unavailable.

    Generate a report

    Choose Device. Choose one or more host devices.

    Choose time constraints. (,) Choose times. (For recently observed measurements, select Last Polled from the Date Range drop down list.)

    Filter and reduce by row and by column. Sort and remove columns, group rows based on specific column values, and remove unwanted information from the table.

    Note: This report only returns Ping Availability (Packet Loss) metrics for devices that already have the appropriate WMI or SNMP credentials.
Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:
  • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
  • Excel. Generate and download a .xml spreadsheet containing your report data.
  • CSV. Generate and download a .csv file containing your report data.
  • Text. Generate and download a .txt file containing your report data.
  • Schedule Export. Set a recurring date and time, format, and email destination for report data export.