When a device does not respond to polling, you can send a Syslog message to a host that is running a Syslog server.

Configure the following:

  • Name. Enter a unique name for the action. This name displays in the Actions Library.
  • Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
  • Server. Enter the IP address or hostname of the machine that is running the Syslog server.
  • Port. Enter the UDP port that the Syslog listener is listening on. The default port is 514.

Active and Passive Monitors

  • Message. Enter a text message to send to the Syslog server. The Syslog message box limits input to 511 characters. If notification variables are used, then the message that actually gets sent is limited to 1023 bytes, in order to comply with the Syslog protocol. Non-visible ASCII characters such as tabs and line feeds are replaced by space characters.

Alert Center

  • Message. Enter a text message to send to the Syslog server. The Syslog message box limits input to 511 characters. If notification variables are used, then the message that actually gets sent is limited to 1023 bytes, in order to comply with the Syslog protocol. Non-visible ASCII characters such as tabs and line feeds are replaced by space characters.
Note: If you attempt to run another application on the same system that also listens on the same Syslog port as WhatsUp Gold, the error message Unable to Open Socket displays.
Tip: To check the status of an action, or to cancel an action, in the WhatsUp Gold console go to Tools > Running Actions.