Installed Software report reveals software installed on devices WhatsUp Gold discovers on the network through SNMP/WMI/SSH for the selected device.

Understand column data

The default view of each report contains a grid with the following columns:

  • Device. Device hostname, IP address, or custom label.

  • IP Address. IP address of the device.
  • Software Name. Software name string (typically containing version and brand) returned to Discovery.
  • Product ID. Product ID, often used for licensing.

To display additional column fields, click a column heading ( ) for column selection list ( ). You can also include:

    • Description. Manufacturer's description.
    • Category. Assigned category based on functional characteristics uncovered during discovery.
    • Host Name. Hostname of the device (if available/defined).
    • Device Role. Primary role of device.
    • Contact. Contact information/responsible individual associated with this device.
    • Location. Location information associated with this device (building, floor, and rack, for example)
    • Brand. Brand of the device.
    • OS Role. Operating system role delegated by Discovery (given the information available).
  • Software Version. Version string returned from software.
  • Software Vendor. Vendor string returned from software.
  • Software Type. Software type delegated by Discovery (given the information available).
  • Install Date. Date the software was installed on the host/guest.
Tip: Results data displayed by this report are as fresh as the last device rescan/refresh. To ensure the most up-to-date information per device is reported here, you should Rescan/Refresh or rediscover. (If information is incomplete or lacks detail, ensure you applied the necessary layering of credentials to your discovery scan.)

Generate a report

Choose Device. Choose one or more host devices you want DEVICE-ONLY measurements for.

Choose, filter, and reorder columns. Choose and hide columns, reorder columns, and customize your data view.

Note:

  • Export report data

    Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

    • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
    • Excel. Generate and download a .xml spreadsheet containing your report data.
    • CSV. Generate and download a .csv file containing your report data.
    • Text. Generate and download a .txt file containing your report data.
    • Schedule Export. Set a recurring date and time, format, and email destination for report data export.