To manage WhatsUp Gold password policy from the User and Group Library:

  • Single Session Policy. Limits the number of browser user logins to one session, preventing user logins from multiple browser instances.
  • Account Lockout Policy. Enter the lockout duration time in minutes that the system should delay before allowing a locked out user from performing a log on attempt.
    Note: Note: When attempting to log on, entering incorrect user account credentials three consecutive times results in the account being locked out.
  • Password Aging Policy. Enter the minimum/maximum number of days between password changes, the number of passwords that are not to be reused against previous passwords, the number of days to retain historical passwords, and the number of days between initial notification and password expiration.
  • Password Complexity Policy. Enter the minimum number of complex characters required for a valid password. The default minimum complex password requirement is one special character, one upper case letter, one lower case letter, and one number.
  • Session Timeout Policy. Enable this option to cause the selected user to be logged out of WhatsUp Gold due to inactivity after the duration set in your IIS configuration. The user can remain logged into WhatsUp Gold by selecting Stay Logged-In when prompted.
Important: Password policies are enforced when a user attempts to modify their own account password. However, these settings are not considered when the admin account modifies the password for that user within the User and Group Library.

These settings can be managed in the User and Group Library. Select SETTINGS > Users and User Groups, then click Account Policy Settings.