Interface Errors report reveals packet discard count (specially due to error) for network interfaces associated with each device or device group you specify. Packets can be routinely discarded due to policy, hardware faults, and network outages. Interface Errors reports reveal an error-specific fraction of the total packet discard count reported in the Interface Discards report. At the network interface, discards due to error typically occur when a CRC (Cyclic Redundancy Check) or packet header inspection returns unexpected results.

Understand column data

The default view of each report contains a grid with the following columns:

  • Device.

    Device hostname, IP address, or custom label.

  • Interface. Network interface with reported errors.
  • Rx Avg. Average incoming packets discarded due to error per minute for Date Range specified.
  • Rx Errors. Errors reported from inbound packets since polling began for Date Range specified.
  • Tx Avg. Average number of outgoing packets discarded due to error per minute for Date Range specified.
  • Tx Errors. Errors reported from inbound packets since polling began for Date Range specified.

  • Last Poll. Duration since last sample.

To display additional measurements, click a column heading ( ) for column selection ( ). You can also include:

  • Rx Min. Minimum average received.

  • Rx Max. Maximum average received.

  • Tx Min. Minimum average transmitted.

  • Tx Max. Maximum average transmitted.

    Generate a report

    Choose Device. Choose one or more host devices for which you want measurements.

    Choose time constraints. (,) Choose times. (For recently observed measurements, select Last Polled from the Date Range drop down list.)

    Chart, adjust output, and visualize. Fine tune report presentation and range of values displayed using the Report Setting dialog (optional).

    Note: This report only returns metrics for devices that already have the appropriate WMI or SNMP credentials. For more information, see Using Credentials.

Note: To harvest data for this report, you must enable collection of Interface Utilization performance monitor data collection under Device Properties and ensure the Collect errors and discards data for all selected interfaces interface data collection configuration option is selected .

  • Export report data

    Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

    • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
    • Excel. Generate and download a .xml spreadsheet containing your report data.
    • CSV. Generate and download a .csv file containing your report data.
    • Text. Generate and download a .txt file containing your report data.
    • Schedule Export. Set a recurring date and time, format, and email destination for report data export.