The Active Monitor Availability report provides a comprehensive set of states and measurements that account for the monitor's absolute availability or "uptime" for each active monitor associated with one or more devices. Active Monitor Availability report displays complete accounting information for each Active Monitor.

The sum of state categories for a given monitor reflect 100% of observed device activity over a given time interval. These reporting metrics reveal service level and uptime compliance at a glance.

When the report is filtered to present data for a specific device and active monitor, a chart representing monitor availability over time for the selected interval is also displayed.

Understand column data

The default view of each report contains a grid with the following columns:

  • Device. Device hostname, IP address, or alias.
  • Monitor. Active monitor name.
  • Up, Down, Maintenance, Unknown. Observed state categories for a given active monitor.
  • Start. The date and time the individual monitor entered the current state.
Note: Start date and time are only displayed when a single device is selected.

This active monitor state

Is measured as

Up

Fraction of uptime for the current date range.

Down

Fraction of downtime for the current date range.

Unknown

Fraction of time that no data was collected. For example, before monitoring began or during monitor off times not considered maintenance.

Maintenance

Fraction of time that device was placed into maintenance mode. When production servers are taken offline for diagnostics or performance testing, for example.

Availability. Monitor state color indicator. One of the following:

This indicator

Denotes

Green/blue

Up.

Red

Down.

Orange

Maintenance.

Gray

Unknown.

Generate a report

Choose Device. Choose one or more host devices.

Choose time constraints. (,) Choose times. (For recently observed measurements, select Last Polled from the Date Range drop down list.)

Filter and reduce by row and by column. Sort and remove columns, group rows based on specific column values, and remove unwanted information from the table.

Rename Report. Edit report name using the Report Settings dialog.

Please note, this report only returns Simple Settings metrics for devices that already have the appropriate WMI or SNMP credentials. For more information, see Using Credentials.

Export report data

Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

  • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
  • Excel. Generate and download a .xml spreadsheet containing your report data.
  • CSV. Generate and download a .csv file containing your report data.
  • Text. Generate and download a .txt file containing your report data.
  • Schedule Export. Set a recurring date and time, format, and email destination for report data export.