Setting Advanced Properties for an Email Active Monitor
- Last Updated: December 11, 2024
- 2 minute read
- WhatsUp Gold
- Version 2024
You can configure the advanced properties for the Email Monitor.
Type or select the appropriate information in the following fields.
SMTP Advanced Properties
- SMTP server requires authentication. Select this option if your SMTP server requires authentication.Note: The Email Monitor supports CRAM-MD5, LOGIN and PLAIN authentication methods. The authentication method is not configurable. It is negotiated with the SMTP server automatically using the strongest mutually supported authentication method.
- Username. Type the username to be used with SMTP authentication.
- Password. Type the password of the username to be used with authentication.
- Use an encrypted connection (SSL/TLS). If your SMTP server supports encrypting data over a TLS connection (formerly known as SSL), select this option to encrypt SMTP traffic.Note: For SMTP connections, Network Performance Monitor only supports explicit SSL sessions negotiated using the STARTTLS command.
- Timeout. Type the amount of time (in seconds) to wait for a response from the SMTP server for each command Network Performance Monitor issued. If this time limit is exceeded, the monitor fails.
Incoming server (IMAP or POP3) advanced properties
Note: Network Performance Monitor supports only clear text authentication method for retrieving mail. To protect your username and password while retrieving mail, you must use one of the SSL encryption methods.
- Port. Type the port on which your POP3 or IMAP server is running.
- Use an encrypted connection. Select this option to connect to a POP3 or IMAP server in an encrypted mode. Select one of the following encryption methods:
- Use implicit SSL. Select this option to login to your POP3 or IMAP server in an encrypted mode.
- Use SSL with STLS. Select this option to login to your POP3 or IMAP server in an unencrypted mode, and then switch to a TLS connection by sending STARTTLS or STLS command to the server.Note: When connecting using STARTTLS, the connection is encrypted before any authentication information is sent or any mail is retrieved.
- Timeout. Type the amount of time (in seconds) to wait for a response from the IMAP/POP3 server for each command Network Performance Monitor issued. If this time limit is exceeded, the monitor fails.
Note: If your IMAP server is configured to move the test message sent by the monitor to a folder other than the Inbox, the monitor fails. Network Performance Monitor only detects messages in the Inbox folder on an IMAP server.
Click OK to save changes.