Quarterly Availability Summary report reveals device availability indicated by all applied active monitors.

Understand column data

The default view of each report contains a grid with the following columns:

Group Information

  • Group name. The device group for which the report displays activity data. You can change the group by clicking the group context at the top of the log to the right of the log title.
  • Group description. A short description for the device group.
  • Number of devices. The number of monitored devices in the selected group.
  • Length of time reported over. The amount of time the information displayed represents.

Monitor Summary

  • All monitors of type. The type of Active Monitor. The number in parenthesis next to the monitor name depicts the total number of that type of monitor in the device group.
  • Up. The percentage of time the Active Monitor was up during the selected time period for all devices.
  • Maintenance. The percentage of time the Active Monitor was in maintenance during the selected time period for all devices.
  • Down. The percentage of time the Active Monitor was down during the selected time period for all devices.
  • Down count. The number of times the Active Monitor was in the down state during the selected time period for all devices.
  • Availability. The overall availability for the Active Monitor during the selected time period, by color. The colors in this section match the Device States colors (configured in Program Options > Device States).
    Note: When hovering over any percentage data listed, a popup appears displaying the total number of seconds the monitor has been in the listed state.

Device Details

  • Device. The group device's display name (or IP address if a display name isn't specified in its Device Properties) and device state icon.
  • Monitor. The Active Monitor configured for this device.
  • Up. The percentage of time the Active Monitor on this device was up during the selected time period.
  • Maintenance. The percentage of time the Active Monitor on this device was in maintenance during the selected time period.
  • Down. The percentage of time the Active Monitor on this device was down during the selected time period.
  • Down time. Specifies how long the Active Monitor on this device was in the down state during the selected time period.
  • Down count. Specifies the number of times the Active Monitor on these devices went down during the selected time period.
    Note: When hovering over any percentage data listed, a popup appears displaying the total number of seconds the monitor has been in the listed state.

Rounded percentages

When calculating percentages of uptime for a monitor, WhatsUp Gold rounds values to the nearest thousandth of one percent (three decimal places). If this rounded value is greater than 99.999 percent, the uptime is displayed as 100% with an asterisk notation to indicate the displayed value is slightly larger than the actual value. The precise downtime value is always visible in the Down time column for the monitor.

Generate a report

Choose Device. Choose one or more host devices you want Simple Settings measurements for.

Filter and reduce by row and by column. Sort and remove columns, group rows based on specific column values, and remove unwanted information from the table.

Rename Report. Edit report name using the Report Settings dialog.

Please note, this report only returns Simple Settings metrics for devices that already have the appropriate WMI or SNMP credentials. For more information, see Using Credentials.

  • Export report data

    Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

    • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
    • Excel. Generate and download a .xml spreadsheet containing your report data.
    • CSV. Generate and download a .csv file containing your report data.
    • Text. Generate and download a .txt file containing your report data.
    • Schedule Export. Set a recurring date and time, format, and email destination for report data export.