Firewall and connectivity requirements

There are a number of connectivity requirements that must be met before you can use WhatsUp Gold 360. These ensure that data can be collected and presented successfully from managed devices and that issues are reported when detected.

To use WhatsUp Gold 360, you must deploy at least one Connector in your network to monitor your application delivery infrastructure. This Connector reports back network metrics to WhatsUp Gold 360. To enable this, you must allow communication from the Connector to WhatsUp Gold 360. This communication requires HTTPS traffic to be sent. Appropriate firewall rules should be present to enable this outbound communication.

Once it is deployed, the Connector is responsible for monitoring and gathering metrics from managed WhatsUp Golds. To enable this, the HTTPS RESTful API is used. This requires HTTPS communication from the Connector to the admin interface (typically on port 443) on WhatsUp Gold. In addition to this, WhatsUp Gold sends syslog messages to the Connector using UDP port 514.

* The URLs in the rows with asterisks (*) next to Connector will be removed soon.

** In general, best practice is to configure firewall rules based on the domains listed in the previous table. Some IP addresses are dynamic (particularly the ones marked with double asterisks (**)) so it is best to use the domains in these cases.