Create a cloud connector
- Last Updated: January 22, 2026
- 1 minute read
- Documentation
At this point, WhatsUp Gold begins generating the connector. You can monitor its progress in the Status column on the Connectors / Server Instances interface. When this process is complete, a .zip file is automatically downloaded to your local machine. This .zip file contains two files required for successful deployment. Please note, that any connector you create is specific to and will only send data to the WhatsUp Gold 360 tenant used to create it.
You can also use the additional controls displayed to:
- Edit an existing connector or WhatsUp Gold instance.
- Download an existing connector for deployment.
- Delete an existing connector or WhatsUp Gold instance.
- Redeploy (Regenerate and download) an existing connector that is in an Unreachable state. Please note, if you redeploy a connector, you must then deploy the Connector Virtual Machine in your hypervisor. All existing data is transferred to the new connector.
- Click Credentials to launch a dialog where you can view, modify, or copy the credentials used to log in to the Connector.
Please note, there is no need to manually update your connectors. WhatsUp Gold 360 handles automatic updates of your cloud connector when necessary.