To sign on using multi-factor authentication you must provide a second factor of identification to verify your sign-on is genuine.

MOVEit Transfer asks for multi-factor authentication when:

  • You opt in to use it from the My Account page. (Initiated by you)
  • Access control policies for your site require it. (Initiated by your site administrator)

These instructions guide you through the multi-factor authentication setup process.

Learn About Multi-Factor Authentication

When enabled, you must pair an account.

Use Your Smartphone or Mobile Device...

Install Authenticator App to Your Mobile Device (Mobile Pre-requisite)

Scan the QR code (Mobile Set Up)

Or, Use Your Email Account...

Pair Your Email Account (Email Set Up)

(How Can I Change My Configured Email Address?)

What Do Subsequent Sign-ons Look Like? (After Setup)

Problems signing on?