You can change the following current general configuration settings:

  • Prompt for a comment while clearing an alert.
  • A comment is required to clear an alert.
  • The action OpenEdge Management should perform, if any, for internal alerts. You can select an action from the Action to perform on internal OpenEdge Management alerts list for internal alerts.

    For example, for the OpenEdge Management Trend Database, you set set the action value to Default_Action for a set of default actions to be taken in response to the status, availability, or performance of the monitored resource.

To change the general settings:

  1. From the management console menu bar, click Options.
    The Options page appears.
  2. Click General.
    The OpenEdge Management General Configuration page appears.
  3. Set the following options, as required:
    • Select the Prompt for comments on alert clear option to provide a comment (Optional) in the Clear Alert dialog box which appears while clearing an alert.
    • Select the Require comments on alert clear option to ensure that a comment is required in the Clear Alert dialog box whenever an alert is cleared.
    • Select an option from the Action to perform on internal OpenEdge Management alerts option to specify an action that OpenEdge Management performs when an internal alert is triggered.
  4. Click Submit. The OpenEdge Management General Configuration page refreshes to reflect the changes you have made.