To monitor the operating system on the Exchange server, you can create a monitor called ExchangeMailServer to monitor an Exchange server operating in the Mailbox Server role. The purpose of this monitor is to give an indication of the performance of the Exchange server in regards to the threshold values and services associated with the Mailbox Server role. To this end, you can configure the monitor to monitor the thresholds associated with the Mailbox Server role, as well as to monitor the Information Store, Mailbox Assistants and Mail Submission services.

  1. Go to the Index tab, then navigate to WhatsUp Gold > Configuration & Settings > Monitors Library.
  2. Click Create New. The Monitor Type menu appears.
  3. Click Active. The Select Active Monitor Type dialog appears.
  4. Click Exchange Monitor, then click OK. The New Exchange Server Monitor dialog appears.
  5. Configure the following:
    1. In the Name box, enter ExchangeMailServer to identify that this monitor checks system parameters.
    2. In the Category box, select Mailbox Server.
    3. Highlight the Mailbox Server role, then click Configure. The Configure Mailbox Server Thresholds menu appears.
    4. In the RPC Averaged Latency must not exceed: box, enter an appropriate threshold for the average latency for Remote Procedure Calls, then click OK. The New Exchange Monitor page appears.
    5. Under Services to monitor, select the System Attendant service. Make sure these items have a check in the box to the left. You need to clear the selections for the other parameters and also for the other processes.
    6. Click OK to add the ExchangeMailServer monitor to the Monitor library.
  6. Add the ExchangeMailServer monitor to your Exchange server device.
  7. In the device list, find the device that represents the Exchange server.
  8. Click > Device Properties. The Device Properties page appears.
    1. Click Active Monitors. The Device Properties - Active Monitors page appears displaying all active monitors assigned to the device.
    2. Select the ExchangeMailServer monitor, and continue with the wizard to configure any actions for the monitor.

      After you complete the wizard, WhatsUp Gold begins to monitor the Exchange server.