The Email action sends an SMTP mail message to a specific email account. An Email action can also be used as an email notification in Alert Center.

General

Configure the following:

  • Name. Enter a unique name for the action. This name displays in the Actions Library.
  • Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
  • Receiver. Enter the email addresses to which you want to send the alert. Email addresses must be fully qualified. You can enter multiple addresses, separated by a semi-colon (;), comma (,), or the [SPACE] character. The address should not contain brackets, braces, quotes, or parentheses.
  • Sender. Enter the email address you want to appear in the From field of the email that is sent by the Email action.
  • SMTP Server. Enter the IP Address or Host (DNS) name of your email server (SMTP mail host).
  • Port. Enter the port number on which the SMTP server is listening.
  • Timeout. Enter the length of time WhatsUp Gold attempts to connect to the selected device. When the time you enter is exceeded without connecting, a timeout occurs and WhatsUp Gold stops trying to connect to the SMTP server. This is considered a failed connection.
  • Use encrypted connection (SSL/TLS). Check this option if you want the email notification to be sent using encryption.
  • Use authentication. Select if the server requires authentication. If SMTP/Basic is selected, enter a user name and password for authentication purposes. If OAuth 2.0 is selected, select an appropriatey configured REST API credential from the drop-down menu provided.

    Important: Please see Configuring a REST API credential for sending emails using OAuth2.0 authentication for additional information and instructions.

  • Username. Enter the user name of the SMTP authentication.
  • Password. Enter the password of the SMTP authentication.

Active and Passive Monitors

Configure the following:

  • Subject. Enter a text message or edit the default message. You can use percent variable codes to display specific information in the subject.
  • Message body. Enter a text message or edit the default message. Ensure the desired format, Plain Text or HTML is selected.
Tip: Within the Subject and Message body fields, you can use the respective System, Device, and/or Monitor dropdown menus within the dialog to automatically insert supported variables in to each field.

Alert Center

Configure the following:

  • Subject. Enter a subject for the message. This text appears as the subject in the email that is sent by the Alert Center notification.
  • Message body. Enter a text message or edit the default message. Ensure the desired format, Plain Text or HTML is selected.
Important: Use the Alert Center dropdown menus within the dialog to automatically insert supported variables into the Subject and Message body fields.