Alert Center SMS Direct notifications and WhatsUp Gold SMS Direct actions use the same configuration dialog.

For more information about SMS Direct Actions, see Adding and editing an SMS Direct Action.

To configure an SMS Direct notification:

  1. Go to the Index, then navigate to WhatsUp Gold > Alerts & Actions > Alert Center > Notifications.
  2. Click Create New. The Select Notification Type dialog appears.
  3. Select SMS Direct. The New SMS Direct Action dialog appears.
  4. Configure the following.
    • Name. Enter a name for this notification. This name is for your reference only and is not displayed to the notification recipient.
    • Description. Create or modify the description. This description appears in the Action Library and is for your reference only.
    • Phone number. Enter the cell phone number(s) of the intended SMS message recipients.
      Note: All non-numeric characters such as "-" and ".", are ignored.
      Note: There is a 2,000 character limit in this boxes, so you can enter many numbers.
    • COM Port. Select the COM port you want to use with this notification.
      Note: The list displays all ports associated with the GSM modem, including virtual and hard-wired, serial ports. You must select the port that is assigned to the modem in the Windows Device Manager.
  5. Select the Alert Center Message tab to specify the appropriate settings for the SMS notification message.The Alert Center Message tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.Enter a text message plus any necessary percent variable snippets. Note that embedding percent variables can expand actual character count.
    Tip: To enter Alert Center percent variables, right-click inside the message boxes.
    Note: The size limit for the message is 160 characters (140 bytes).
  6. Click OK to save changes.Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this greatly increases the character count.
    Tip: To enter Alert Center percent variables, right click inside the message boxes.
    Note: If the message exceeds 140 characters, the message is broken into up to 3 parts and is sent as separate messages ("1 of 3", "1 of 2", etc.).
  7. Click OK to save changes.