Note: Alert Center SMS notifications and WhatsUp Gold SMS actions use the same configuration dialog. For more information about SMS Actions, see Adding and editing an SMS Action .

To edit/configure an SMS action notification:

  1. Configure the following fields in the edit/new SMS Action dialog ( Alert Center Libraries > Notification Library panel).
  2. Configure the following:
    • Name . Enter a unique display name to identify the SMS notification.
    • Description . Enter a short description of the action. This description is displayed in the Action Library along with the action name.
    • Country . Select the country for the SMS provider from the list.
    • Provider . Select the appropriate SMS provider from the list.
      Note: If the provider list is incomplete and/or incorrect, you can click browse (...), then click New or Edit to add or edit an SMS provider.
    • Mode . Select either Email or Dialup,depending on the Provider configuration in the system.
    • Email to . If Email is selected as the Mode, type the SMS device email address.
    • Phone Number . If Dialup is selected as the Mode, type the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000-character limit in this boxes, so you can enter many numbers.
      Note: Non-numeric characters such as "-" and "." are ignored.
  3. In the Alert Center Message boxes, specify the options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.Enter a text message plus any necessary percent variable codes. Keep in mind that using percent variables can greatly increase the character count.
Tip: To add Alert Center percent variables , right-click inside the message boxes and make selections from the lists.
Note: The size limit for the message is 160 characters (140 bytes).
  1. Click OK to save the changes.