When you discover virtual resources, include IP addresses of vCenters or hypervisors in your scan specification rather than individual VMs. WhatsUp Gold becomes aware of individual virtual machines through managing elements (such as vCenters, Hyper-V hosts, and standalone hypervisors) as part of the discovery process.

When including virtual environments in your discovery scan, follow these guidelines:

  • Discover management services first (such as VMware vCenter).
  • In unmanaged environments (no vCenter and one or more ‘stand-alone’ hypervisors), you can discover individual hypervisors.
  • After the discovery scan completes, apply monitoring to all nodes belonging to the virtual environments (select each node and click the Start/Update Monitoring button) for each of the vCenter, hypervisors, and virtual machines.
Important: To ensure that VMware vCenter, cluster, datacenter, hypervisor, and virtual machine relationships are recognized by WhatsUp Gold and later reflected on the Network Map, you must apply/update monitoring (Start/Update Monitoring) to both the managing elements, the hypervisors, and the associated the virtual machines after discovery.