When you are in an isolated network, use a workstation with internet access within your organization and go to https://licensing.kemp.ax/offline. Complete the form with the requested information, because in this case it will not be pre-populated.

  1. Select Licensing as the action.
  2. Select the relevant platform type.
  3. Select Update a license as the license action.
  4. Select the hypervisor type, if relevant.
  5. Enter the Serial number of the LoadMaster. This is displayed on the LoadMaster home page.
  6. Enter the Product access code. This is displayed on the LoadMaster Offline Licensing page.
  7. Select the Firmware version. This is displayed in the top-right of the LoadMaster User Interface (UI).
  8. Enter the Progress ID. The Progress ID was formerly known as the Kemp ID. This is the email address used when initially registering for a Kemp ID or Progress ID.
  9. Enter the Password of the Kemp account.
  10. Click GENERATE LICENSE.

  11. A page displays the license text. Click the here link to copy the license text. Go back to the LoadMaster UI.

  12. Paste the license into the License text area and click Apply License.
  13. Click OK.

The LoadMaster is now fully installed and ready to be configured. You may need to reboot the LoadMaster before you can see all features applied by the license. For further details on how to configure the LoadMaster, refer to the various documents available on the LoadMaster documentation page.