If the email address associated with your LoadMaster must be changed, create a new Progress ID (https://sso.kemptechnologies.com/register) with the new email address and update the license using the new Progress ID (go to System Configuration > System Administration > License Management in the LoadMaster Web User Interface (WUI)).

Only a single Progress ID can be associated with the license. If you want a group to be associated with the Progress ID, then create a Progress ID that uses a group email address.

You can either use the online or offline method to update the license. Refer to the relevant section below for more details.

Note: Both the old and the new Progress ID email addresses will receive an email notifying that the ownership has changed.