If licensing fails for any reason, various debug checks appear on both the WUI and the console (Command Line Interface). These options can be used to troubleshoot problems that may occur when trying to license the LoadMaster.

For more information, refer to the relevant section below.

WUI Troubleshooting Checks

If you try to license and there are any issues, a number of checks are performed automatically and the results and associated error message are displayed.

These checks perform the following tasks:

  • Ping Default Gateway
  • Ping DNS Servers
  • Ping Licensing Server