The format of the license stored in the LoadMaster in version 6 is different from version 7. Therefore, if the LoadMaster version is downgraded from version 7 to version 6, connectivity to the LoadMaster will be lost. To recover connectivity a new license needs to be installed using the console view.

When you access the console, you will be asked to enter a license key. Go to https://licensing.kemp.ax/register/offLineLicensing.php and fill out the form. An email will be sent containing the license key.

Upgrading from version 6 to version 7 does not cause any problems.