You would use the License Management function if your license has changed, for example if:

  • You have renewed support
  • You have renewed your license
  • You have changed your license type

There are two ways to update a license – using the Online method and using the Offline method. Refer to the sections below to find out details about the screens for each method.

Go to the System Configuration > System Administration > License Management option in the main menu of the LoadMaster WUI. There are two ways in which you can update the license – using the online method or the offline method. A drop-down list is provided on this page to select the chosen method.

Follow the steps in the relevant section below.

Note: A Progress ID (formerly Kemp ID) is required to update a license.
Note: If you do not already have one, refer to the Register for a Progress ID section for instructions on how to register for a Progress ID.
Note: If you have a Progress ID but cannot remember the password, follow the instruction in the Reset the Progress ID Password section to reset the password.
Note: To use a different Progress ID for this LoadMaster, ensure the new Progress ID has been set up and validated and then enter the new Progress ID when updating the license. If the Progress ID of the LoadMaster is changed, an email will be sent to the old Progress ID, the new Progress ID and to Kemp.