Progress is under no obligation to accept any request for Support Subscription renewal or requests for Support on Hardware Products purchased from sources other than an authorized Progress Reseller or directly from Progress (e.g. for Products purchased at an online auction). In this case the Product will first be subject to an evaluation by Progress, or an authorized representative of Progress, who will inspect the Product and determine if it is in a condition eligible for Support. This service carries a Recertification fee at the current rate. Shipping charges and insurance will be the responsibility of the party requesting Recertification of the product. The Recertification fee is payable in advance of recertification and is in addition to the then current rates for support.