The User Management screen lists all Kemp 360 Central users. Here, you can modify, delete, and disable users. You can also add a new user by clicking the Add new User button and filling out the details.

To open the Modify User screen, click the edit icon of the relevant user. Here, as an admin, you can update various details about the user including their password, email address, and permissions. By default, user permissions are set to read only (for details on setting your password, see the Appendix: Password Information).

Note: If you are logged in as a non-admin user, you can update your password, however, you must know your current password. As a non-admin user, you are unable to change user details or user permissions.

User Details

As an admin user, you can update your email address by typing your new email in the Email field and clicking Apply. You can update the usernames and email addresses of other users here also. You do not need to know their current password. You can quickly activate/deactivate an account by selecting or clearing the Active button.

User Authentication

Users can use their Active Directory credentials to authenticate and log in to Kemp 360 Central. Tick the Authenticate via LDAP check box if you want the user to authenticate using their Active Directory credentials. For details on how to configure LDAP authentication in Kemp 360 Central, refer to the Setting up LDAP Authentication section.

Note: By updating your password, you also update the password for the console.

To update your password as an admin or non-admin user, perform the following steps:

  1. Click the User Authentication section.
  2. Type your current password in the Current Password field.
  3. Type your new password in the New Password and Confirm Password fields.
  4. Click Apply.
Note: If the password is incorrect, a warning appears on screen.
Note: If you update your password, your current login session is invalidated and you must log in again using your new password.

As an admin user, you can also reset the password of any user as follows:

  1. Click the Edit icon of the user.
  2. Click the User Authentication section.
  3. Type the new password in the New Password and Confirm Password fields.
  4. Click Apply.
Note: As an admin user, you do not need to know the user's current password.

User Permissions

As an admin user, you can modify the user permissions of a user. The User Permissions are broken down by the main sections in Kemp 360 Central:

  • Service Configuration: In the Service Configuration section, users perform various management tasks, such as adding, modifying, and removing Virtual Services, SubVSs, and Real Servers. Configure the user in a group to grant this level of access to individual devices and Virtual Services.
  • System Configuration: The System Configuration section of Kemp 360 Central enables users to centrally manage LoadMasters. Other items that can be managed include: templates, firmware updates, reboots, backups, restorations, and syslog settings for any LoadMaster on a network.