Kemp 360 Central offers a number of licensing options depending on whether you are taking a trial, using Metered or Pooled licensing, or licensing through a LoadMaster support subscription. A Contract/Order ID is not required when licensing a trial.

Note: A Contract/Order ID is necessary for Metered licenses while an Order ID is used for standard licenses.

Kemp 360 Central Trial Licensing

Licensing a trial does not require an Order or Contract ID. During the trial period, you can license and manage up to five Metered-licensed LoadMasters and monitor up to 25 pre-licensed LoadMasters. You can switch to a regular license at any stage during the trial period by re-licensing Kemp 360 Central with a valid Order or Contract ID.

When the trial period expires, all currently activated Metered Licensing licenses will die after a grace period and no more Metered Licensing licenses will be available.

Note: Once you convert a trial license to a permanent license, you cannot have a trial license again.

Licensing with an Order or Contract ID

If you have a Contract or Order ID, you can either select any of the licenses associated with that Contract/Order ID or you can select a trial license. To activate the license, select the license and click Apply License.

Activation

There are three methods to activate a license – online, offline, or manually. Use online if you have access to the internet. If you can access Kemp 360 Central but Kemp 360 Central cannot access the internet, a license can be obtained using the offline method. Manual licensing involves a verbal transfer and manual entry of a license. This is usually used when there is a network configuration or there are security requirements that prevent internet connectivity of network devices or administrative systems.

Online Licensing

Perform the following steps:

  1. To access the Kemp 360 Central user interface (UI), in your browser, enter the IP address of the instance. A license activation screen appears.

  2. Click Continue.

  3. The End User License Agreement (EULA) is displayed. Click Agree to accept the EULA and continue.

  4. Enter your Order or Contract ID in the field provided.
  5. Enter your Progress ID (formerly Kemp ID) (the email address used when registering the Kemp account). Users need a Progress ID to license Kemp 360 Central. If you do not have a Progress ID, click the link provided and register one.
  6. Type your password. If you want to display the password while entering it, click the eye icon.
  7. Click Continue.
    Note: If you want to cancel or want to return to the previous screen, click Cancel.
    Note: If you have no Order or Contract ID, the only option you can have is a trial license.

  8. To activate the license, select the license and click Apply License.

    If you have an Order or Contract ID, you can either select any of the licenses associated with that ID or a trial license. To activate the license, select the license and click Apply License.

  9. Enter a new admin password in the two text boxes provided and click Set Password.
Note: By changing the password here, you also change the password for the console.
Note: Passwords must be a minimum of eight characters long, contain at least one upper case letter and one number. All special characters are valid. See the Appendix: Password Information for more information.

The option to change or reset a user password by clicking the Reset password link should be used only if the current password is known.

Note: You may now log in to Kemp 360 Central as the admin user, using the password you created previously.
Note: The admin user has access to the full range of options in Kemp 360 Central and can define additional user logins.

The initial configuration of Kemp 360 Central is now complete.

Offline Licensing

  1. Access the Kemp 360 Central UI by entering the address in a web browser.
    Note: Ensure you add https:// before the address.
  2. A warning may appear regarding website security certificates; click the Continue/Ignore option.

    Note: If this is the first time accessing the UI, the End User License Agreement (EULA) may need to be accepted.
  3. Select Offline.
  4. Click the License link or go to the link provided on a computer that has internet access.
  5. The Fingerprint and Serial Number are on the Kemp 360 central screen, if available. Copy them and enter them on the Offline Licensing Page, if available.

  6. Enter an Order ID if you have one. The Order ID is provided by Kemp when a license is purchased.
  7. Select the Firmware Version.
  8. Enter your Progress ID (formerly Kemp ID) and Password.
  9. Click Generate License. An email is sent to the Progress specified. This email contains a section called License Block.
  10. Copy the License Block.

  11. In Kemp 360 Central - paste the License Block text into the text box provided.
  12. Click License Now.

  13. Enter a new admin password in the two text boxes provided and click Set Password.
Note: By changing the password here, you also change the password for the console.
Note: The bar in the middle represents the strength of the password. The fuller the bar is - the more secure the password is.

The initial configuration of Kemp 360 Central is now complete. If you receive any error during the process, contact Kemp Support.

Manual Licensing

To license Kemp 360 Central using the manual method, follow the steps below:

  1. Access the Kemp 360 Central UI by entering the address in a web browser.
  2. Ensure to add https:// before the address.
  3. A warning may appear regarding website security certificates. Click the continue/ignore option.

    Note: If this is the first time accessing the UI, the End User License Agreement (EULA) may need to be accepted.
  4. Contact your Kemp licensing representative.
  5. Provide the Kemp representative with the Fingerprint, which is displayed.
  6. The Kemp representative will provide you with a 32-character license string that must be entered in the text box provided. Dashes are automatically added while typing.
  7. Click License Now.
  8. Return to step 8 of Online Licensing and complete the procedure.

Session Inactivity

If you are inactive on a Kemp 360 Central system for 24 hours, your UI session ends and you have to log in again. A dialog box appears 10 minutes before this time to notify you. The first time you log in, use the admin account with the password you specified in the previous step. You can then create additional user login accounts.