Troubleshoot OpenEdge Command Center MCP Server connections
- Last Updated: October 8, 2026
- 1 minute read
- OpenEdge Command Center
- Version 2.1
- Documentation
Use these checks when an MCP client cannot connect to the OpenEdge Command Center MCP Server or a tool request fails.
| Issue | Resolution |
|---|---|
| The MCP Server does not start |
|
| The MCP client cannot reach the MCP Server |
|
| The MCP client cannot establish a TLS connection |
|
| The OpenEdge Command Center Server is unreachable |
|
| Authentication fails |
Use the client configuration that matches the authentication mode active on the OpenEdge Command Center Server:
Do not use a PAT when OIDC authentication is active. |
| Authorization fails | OpenEdge Command Center Server determines what the authenticated user can access. Confirm that the user has permission to view the information requested by the tool. In local mode, check the PAT owner’s roles and permissions. In OIDC mode, check the roles provided through the configured identity provider. |
| A tool request fails | Review the error shown by the MCP client and the corresponding MCP Server log messages. Depending on the error, check the tool inputs, server availability, certificate trust, active authentication mode, and user permissions. Correct the identified issue and run the request again. |