To control what a task does when it runs after a previous failure, you can edit task transfer exceptions. This is an advanced feature.

What is a Task Transfer Exception?

When a task fails after transferring some files, MOVEit Automation creates an entry in its state file, listing the files that have been completely or partially processed. The next time the task runs, MOVEit Automation does not perform duplicate processing on the files that were processed the previous time. This prevents duplicate posting of files. When a task succeeds, any task failure history is removed from the state file. For example:

  • Example 1: A task has two destinations. One day, it downloads files A and B, and sends them to destination 1 but is unable to send to destination 2. MOVEit Automation marks both of these files as having been sent to destination 1, but not destination 2. Then the next time that the task runs, it downloads the files again but sends them only to destination 2.
  • Example 2: A task has one destination that is an unreliable FTP server. One day, it downloads files A and B and sends A successfully to the FTP server, but the FTP server crashes while B is being sent. MOVEit Automation marks file A has having been completely processed. Then the next time the task runs, file A is not downloaded. File B is downloaded and sent to its destination.

By editing task transfer exceptions, you can remove entries from the list of files that have been processed by a previous, unsuccessful run of a task. After you remove those entries, then the next time that the task runs, those files are no longer listed as having been processed, so the task processes them again.

To edit task transfer exceptions:

  1. Select the Tasks tab. In the list, right-click a task and select Edit Task Transfer Exceptions. the Task name-of-task Transfer Exceptions dialog box opens.

    If the most recent run of the task was unsuccessful (some but not all of the files were transferred) the dialog box lists the files that were successfully tranferred.

    If the most recent run of the task was successful, no files are listed.

  2. Select the entries that you want to delete and click Remove.

    The next time that the task runs, the items that you removed here are transmitted again.

Note: If you want to ignore a troublesome file, and your source is marked New Files Only, you can use the Editing Source Timestamps feature to edit the source host's timestamp to be just beyond the stamp of the troublesome file.