A system administrator must set up shared mailboxes before this feature is available to administrators on the User Profile (user name) page. For more information, see Feature Focus: Shared Mailboxes.
Note: Mailbox sharing is limited to registered users.

To edit a user's shared mailbox information:

  1. Click USERS > username. Locate the Shared Mailbox Information section.

    The section lists the users/groups who have access to the user's mailboxes.

  2. Click Edit Shared Mailboxes for this User. The Edit User Address Book page opens.