Status Tab

The Status tab enables you to configure and view:

  • Current server and service state.
  • Current diagnostic log detail and max size settings.
  • Log write frequency.
  • Max log size.

Configuration Utility Status View with Max Log Size and Write Interval (write after 60-second interval, shown)

Diagnostic Log Settings

Use the Diagnostic Log Settings panel to configure the measure of logged event detail and write-to-disk frequency.

Debug Level

Increasing detail of log messages enables SysAdmins with more visibility into the different systems that contribute to the normal functions of the MOVEit Transfer system, including the main application, FTP, and SSH services.

Tip: Long running production systems in a steady state typically run in the Fatal Error setting. As you increase logging detail recorded you increase overall disk I/O operations and CPU processing time typically used for normal MOVEit Transfer host operations (web UI and database transactions, upload (write), download (read) and so on).

Diagnostic/Debug Log Level

Description

Nothing

Do not write log messages to disk.

Fatal Errors

Only record the most severe events.

Consistency Check

Include minor user errors such as consistency check errors.

Connect

Include indicating connectivity and network information.

File Message

Include file transaction messages.

Some Debug

Include some debug-level messages.

Full/All Debug

Include exhaustive debug information.

Max Size

Maximum size in megabytes of the log file before it is renamed and a new file is created in its place.

MOVEit Transfer System Component Log Options

  • Web: sets the debug level for the Web Interface and scheduling components of MOVEit Transfer.
  • FTP: sets the debug level for the FTP component of MOVEit Transfer.
  • SSH: sets the debug level for the SSH component of MOVEit Transfer.

[Write log record to disk frequency]

  • Flush after every write. (Best for debugging) Write each log record as soon as possible. (Otherwise, write in batches according to Periodic Flush)
  • Periodic Flush. (Best for performance/production) Buffer log records and write them in batches after the periodic flush interval.
Important: Using high-detail and short Flush Period (aggressive write intervals) can impact performance.

Tip: While in production, set Core Application debug level to User Errors and the FTP and SSH debug levels to Connect Messages. Any SysAdmin can set debug levels and download the resulting logs.

Primary Services

In this section, you can:

  • Start all services
  • Stop all services
  • Specify the refresh interval

For individual services, the screen lists:

  • Service name
  • Service status
  • A button to stop/start the individual service.
Note: Restart of Xfer Status Service clears Live View. As new data arrive, Live View populates the summary and status tables.

High Availability Service and Load Balancing Service Sections

  • High Availability Service - appears if MOVEit Transfer is in a web farm
  • Load Balancing Service - appears if Windows Network Load Balancing is the load balancer for the web farm.

You can:

  • View the status of each service
  • Start or stop or start each service
  • Start All or Stop All services.
Note: Clicking Start All and Stop All in the Primary Services section also starts and stops the High Availability and Network Load Balancing services.