If the installer successfully creates the product installation directory, the installer writes the following log files in the /install/logs folder of the product installation directory:

  • Progress_DataDirect_for_ODBC_nn_-_version_bit_Install_timestamp.log
  • driver_name_Install_timestamp.log

Examine the log file for a record of any problems that may have occurred during the installation.

If the installation fails completely, the installer does not create the installation directory and writes the following file in the machine’s default temporary directory, named $TEMP:

  • Progress_DataDirect_for_ODBC_nn_SilentInstallFailed.txt

where:

driver_name
is an abbreviated name of your driver. For example, Mongodb is used for the MongoDB driver.
version
is the platform and version number of your product. This value is 32 for 32-bit installations, or 64 for 64-bit installations.
timestamp
is the date and time the product was installed.
nn
is the product version number.

If you need help interpreting the contents of these files, contact Progress DataDirect Customer Support.