Before you begin the installation:

  • Exit or close all applications to prevent file-locking conflicts.
  • Verify that your system meets the driver’s requirements for a database before you install the driver. The driver will not work if these requirements are not met. See "Requirements and Support" for a list of driver requirements.
  • You must be a system administrator or have update privileges for the Registry key [HKEY_LOCAL_MACHINE]. These privileges are required to update the Registry with the new drivers being installed. See your system administrator if you are unsure.
  • If the files are on a network, verify that you have write privileges. See your network administrator if you are unsure.
Important: You must have Microsoft Data Access Components (MDAC) installed. For the 32-bit driver, you must have version 2.6 or higher. Depending on the version of your Windows operating system, these components may already be installed. You can download a utility that determines whether MDAC is installed and its version from the following Microsoft site: https://docs.microsoft.com/en-us/previous-versions/aa937730(v=msdn.10). You can also download MDAC from the same site.
Note: A home directory is required, and the installer must have access to it. For Windows installations, the home directory is the %USERPROFILE% directory.