The Hybrid Data Pipeline server must be installed before installing the On-Premises Connector.

Take the following steps before proceeding with an installation of the On-Premises Connector.

  • Exit or close all applications to prevent file-locking conflicts.
  • If you are upgrading an existing installation, stop the On-Premises Connector services before performing the upgrade. To stop the services, from the Windows Start Menu, select Stop Services in the On-Premises Connector program group.
  • If you are deploying Hybrid Data Pipeline behind a load balancer, configure the load balancer according to the instructions in Load balancer configuration.
  • During installation of the Hybrid Data Pipeline server, four configuration and certificate files are generated. For a non-Docker, non-load balancer deployment, these files are written to the Hybrid Data Pipeline installation directory <install_dir>/redist. For load balancer and Docker deployments, these files are written to the redist directory of the shared file location. These files must be copied to the directory from which the On-Premises Connector installation program will be run. The files are:
    • config.properties
    • OnPremise.properties
    • ddcloud.pem
    • ddcloudTrustStore.jks