MOVEit Community Discussion (get answers to your questions)

To ask a question about MOVEit, check out our Community site.

Join a Discussion on our community site.

  • Browse answers to questions already asked by the Progress Community.
  • Follow or contribute to a discussion
  • Ask a question
  • Create a Progress ID

Progress Community of Users (Ask a Question highlighted)

In-product (WebUI) Links to Support/Doc/Community Resources

The WebUI Technical Support page provides build information and helpful links to the online guide and the online community of MOVEit Transfer and Progress users.

Remarque : The sections that appear depend on how the Technical Support page is configured for your organization.

To Open the User/Admin Guide in a New Browser Window:

  1. Click MOVEit Transfer Help.

    The latest help guide displays.

  2. Click MOVEit Community to view, search, and contribute to the body of Progress/MOVEit community knowledge.

The technical support page provides a contact and email address.

Remarque : The email address might not be encrypted. If your inquiry is sensitive, use Ad Hoc transfer, a secure web form, or other secure channel.

Contact Information

MOVEit Transfer has Contact information configured by your SystemAdmin. Typically, this is configured when your MOVEit Transfer gets created.

Current Environment

This section provides information about the site software, your browser, and your address, that might be useful to technical support when solving a problem.

Other information that display on this page will depend on your user's permissions level.

Remarque : The Current Environment section is visible only to authenticated users.

Les administrateurs peuvent modifier les informations sur la page en ligne de l'assistance technique, de sa Page d'accueil > PARAMÈTRES > Apparence > Info > Assistance technique.