Tune and troubleshoot rate limiting
- Last Updated: February 11, 2026
- 1 minute read
- OpenEdge
- Version 13.0
- Documentation
This topic explains common symptoms related to rate limiting, their possible causes, and recommended adjustments. Use this information to fine-tune configurations and resolve issues effectively.
The following table lists typical issues and how to address them:
| Symptom | Possible cause | Recommended adjustment |
|---|---|---|
| Frequent denies early in bursts | burst_capacity is too low |
Increase burst_capacity to 2–3 times the
max_requests_per_second value. |
| Spiky latency even without denies | Bucket depletion combined with jitter | Lower max_requests_per_second if upstream
systems are overloaded, or add downstream caching to smooth
traffic. |
| All clients throttled simultaneously | global mode enabled unintentionally |
Set global=false to ensure per-client
fairness. |
| Single runaway client unthrottled | Client IDs not identified correctly | Ensure each client sets a distinct client_id.
Verify this using audit logs. |