To add a new Microsoft Workflows channel:

  1. Select +Add channel. This launches the Add a new communication channel wizard.
  2. Select the Microsoft Workflows channel by which you want to be notified.
  3. Select Next to proceed.
  4. Enter a Channel name.
  5. Copy the Webhook link from the Workflows interface for the target channel or chat. For additional information and the latest procedure steps, please refer to the applicable Microsoft documentation.
  6. Return to 360, paste the webhook link into the Workflows URL field, then select Send code.
  7. Enter the verification code you received, then select Verify.
  8. Select Next to proceed.
  9. If you are an admin configuring the channel for a user, use the provided toggle controls to select the topics to which the channel should subscribe.
  10. Select Next to proceed.
  11. If you want to apply a rule, enter a descriptive name, then use controls provided to build a rule set consisting of active time and/or severity. You can add more rules after your channel has been created.
  12. Select Next to proceed.
  13. Review the new channel details, then select Finish to close the wizard.