Standard installation workflow
- Last Updated: April 22, 2026
- 3 minute read
- WhatsUp Gold
- Version 2026
Please note, WhatsUp Gold uses port number 443 by default. If this port is in use by another website, you will be prompted to either click Yes to have the installation program take over port 443 for use by WhatsUp Gold or to click No and specify an alternate port number before proceeding.
Use the radio button provided to Generate a new Master Secret Key. Or, if you are restoring a previous instance of WhatsUp Gold, select the option to Enter an existing Master Secret Key, then enter the decrypted master secret key generated by the original WhatsUp Gold installation. Please note, you can click the "eye" icon to the right of the obscured characters to view the actual key.
Please note, if your license includes Log Management features, please refer to Configure your Elasticsearch instance for use with Log Management before proceeding with the remaining installation steps.
Enter a password for the new Windows account created for dedicated WhatsUp Gold use, then click Next.
Please note, you will only be presented with the Windows account dialog if you are updating the application from a version prior to WhatsUp Gold 2022 and the existing IIS configuration references the Windows account and that configuration has been modified from what was configured by the initial WhatsUp Gold installation prior to upgrade.