CAUTION: If you already have WhatsUp Gold installed and need to upgrade your license to include Log Management features, you must run the installation again on your WhatsUp Gold server in order to not only provide your new license key, but also to properly configure your Elasticsearch instance for use with Log Management. The more typical upgrade procedure in which license activation is managed using the applicable option found in the Start menu cannot be successfully applied when Log Management features are included with the new license.
CAUTION: We no longer provide or support Elasticsearch instances previously installed by WhatsUp Gold. To continue using Log Management, please back up your applicable data files, uninstall Ipswitch WhatsUp Log Management from your local machine, then migrate your data to a new instance of Elasticsearch prior to upgrading. Please note, we highly recommend migrating and connecting to a remote Elasticsearch instance. If you attempt to continue the upgrade with the open source version of Elasticsearch provided with a previous version of WhatsUp Gold still installed, the installation program will present an error message and abort.