Email Tab

The Email configuration tab provides the following controls:

  • SMTP Configuration(Settings for the SMTP mail server.) Two modes:
    • SMTP (using Basic Authentication)
    • SMTP (OAuth for use with Microsoft 365)
  • Key Email Addresses: Email addresses used to send and receive messages from the MOVEit server.
Figure 1. SMTP Configuration (basic authentication shown)

SMTP Configuration (basic)

  • Server: The IP address or DNS name of the mail server to be used to send email.
  • Port: The expected port the target SMTP server listens for connections on.
  • Timeout: Number of seconds after which the SMTP client controlled by MOVEit Transfer times out. Time-outs occur when MOVEit Transfer cannot complete the send (a package send or notification, for example) operation with the SMTP Server.
  • Username/Password: SMTP credentials.
  • Enable SSL. Enable SSL/TLS between the MOVEit Transfer server and the SMTP server to prevent message eavesdropping and tampering (file payload is already encrypted).
  • Ignore Certificate Errors. Ignore cases where certificate found at the server cannot be verified with a certifying authority (such as cases where the certificate is self-signed but used on a trusted host).

SMTP Configuration (with Microsoft 365 OAuth)

To use OAuth and use the SMTP service provided by Microsoft 365, you will need to generate an AD-registered application access key for MOVEit Transfer.

Figure 2. Email Configuration OAuth for Microsoft 365
Note: For additional information on how to register MOVEit Transfer with the Microsoft 365 Identity Access Manager (Entra) and how to generate a ClientSecret, you can refer to the Microsoft Learn site.
  • Timeout: Number of seconds after which the SMTP client controlled by MOVEit Transfer times out.
  • ClientID: Unique application ID generated when you register MOVEit Transfer with the 365 Identity and Access Manager (Entra) (formerly Active Directory) through the Azure Management Portal.
  • ClientSecret: Key shared by the Azure Management Portal when you register MOVEit Transfer with the Entra Identity and Access Management (IAM) Service (formerly Azure Active Directory). For more information on how to generate a ClientSecret, you can refer to the Microsoft Learn site.
  • Tenant ID: The token that identifies your Azure Subscription (referred to as Microsoft Entra ID). For more information on how to find your Microsoft Entra Tenant ID, you can refer to the Microsoft Learn site.

Key Email Addresses

The Key Email Addresses panel enables you to supply a system-wide default return address for notifications as well as target email addresses for individual or groups responsible for MOVEit Transfer operations and operating states.

Figure 3. Key Email Addresses panel on the Email tab
  • Default From: The return address that will be used to send out informational messages from MOVEit Transfer.
  • Send Errors To: An email address to send error messages from the MOVEit Transfer system. The scheduler also sends error reports to this address.

    Separate multiple email addresses with commas. For example, support1@mymoveit.com,support2@mymoveit.com is a valid address. However, most sites use a mailing list or an alias controlled on the mail server to send to multiple addresses.

  • Send Critical System Alerts to: Distinct email target/recipient for cases where MOVEit Transfer detects high-severity, low-frequency events. For example, this could be a specific operations engineer, an IT group's on-call list, or another responsible individual part of a notification or escalation schedule.
Tip: If you need more specific email options, such as authentication or queueing, set up the local IIS SMTP server. Use of a local SMTP server is recommended at high-volume sites to avoid waiting for responses from remote mail servers.

Important: See the topic titled Critical Event Notifications, which lists the types of events that trigger Critical System Alert notifications.