Configure SMTP to allow Kemp 360 Central to deliver email notifications to a user-defined email address list. There are a couple of prerequisites that must be in place for this to work:

  • Kemp 360 Central must be able to reach the SMTP Host and SMTP Port specified.
  • The SMTP Host User must be configured on the SMTP server.

Emails are sent when important events occur such as a device going down or becoming available again.

To configure the SMTP settings for Kemp 360 Central, follow the steps below:

  1. Enter one or more email addresses in the Email Address List text box.
    Note: Up to eight email addresses can be entered - separate multiple email addresses with semi-colons.
  2. Enter the IP address of the SMTP Host to be used for sending email.
  3. Enter the port used by the SMTP host.
  4. Enter the SMTP Host User name used to log into the SMTP host.
  5. Enter the SMTP Host Password for the user name specified above.
    Note: Kemp recommends that a service account is used in the SMTP settings. Creating a specific service account for Kemp 360 Central avoids problems with passwords being changed on personal accounts and allows the capabilities for the service account to be limited by the email system. Note that the SMTP password provided is not encrypted.
    Note: At present, the SMTP Host User and SMTP Host Password fields are mandatory. If you do not want to specify a username or password - enter dummy details, save the settings, then clear those fields and save the settings again.
  6. Select the Connection Security type. The choices are:
  • None – email is sent using an unencrypted link
  • TLS/SSL – email is sent using an encrypted link
  1. Enter the email account from which Kemp 360 Central will send emails.
  2. Clear the System Health Check check box if you do not want to receive notifications on system events and status.
    Note: With System Health Check enabled, the system sends email notifications on system events and status in the following scenarios.If a LoadMaster availability changes form available to down or down to available, an email is sent to indicate the state change. To prevent overloading of mailboxes with notifications, only a single notification is sent in any day (00:00 to 23:59).The system does a self check at approximately 06:00 every day and an email notification is sent only if issues are detected.
  3. Click the Apply button.
  4. A test email can be sent by clicking the Send Test Email button. The Send Test Email button only appears after settings have been entered and the Apply button clicked.