In this section of the Kemp 360 Central UI, users can grant Kemp Support access to the Kemp 360 Central instance. SSH access to the Kemp 360 Central host can be enabled by the admin user with a once-off activation code provided by Kemp Support. Remote SSH Access is enabled by default, however, an admin can enable or disable Remote SSH Access by clicking the button to turn it on or off.

Users need both an SSH Public Key and an SSH access passcode as an SSH key pair is required to enable access.

Note: Windows users should use PuTTY to generate a Public Key, while Unix users should use ssh-keygen.
  1. Use PuTTY or ssh-keygen to generate an SSH Key.
  2. Click the cog icon from the Kemp 360 Central menu.
  3. Expand the Enable temporary SSH access for diagnostic purposes section. Initially, all the buttons are disabled.

  4. Enter an SSH Public Key code in the SSH Public Key text box. The Save SSH Key button is enabled.
  5. Click Save SSH Key. The Regenerate button is now enabled.
  6. To generate the access passcode, click Regenerate.
  7. Contact Kemp Support and provide them with the generated passcode.
  8. Kemp Support will provide you with a code that grants diagnostic SSH access.

  9. Enter the code received from Kemp Support into the Pass Code text box and then click Grant Access. The text relating to the SSH diagnostic access updates to reflect the changes.
  10. If you want to revoke access to the Kemp 360 Central instance, click Revoke Access.