Multi-factor authentication protects MOVEit Transfer accounts from unverified users when a user's account password is lost, stolen, or compromised. To verify user identity, MOVEit Transfer gives users private access to a uniquely-generated verification code (made available to the user by email or mobile app). This additional verification step ensures user sign on is genuine.

Before you begin, you will need either a personal email account or a smartphone. Either can serve as an additional identification source.

  • Smartphone authentication. Install a third-party authenticator app to your phone, scan in the QR code that MOVEit Transfer generates for you, and get your temporary PIN.
  • Email authentication. MOVEit Transfer sends a temporary PIN to an email account registered with your MOVEit Transfer user account.
Note: SAML session users are not prompted for additional verification methods associated with multi-factor authentication.