Installation issues

1. Review the OpenEdge installer status

During an OpenEdge installation, OpenEdge automatically creates a log file that records the actions, decisions, validations, and errors that occur during an installation, upgrade, or uninstall of OpenEdge. Check the following file for errors installing OpenEdge.

• Windows:

  Log file: oesetup.log

  Location: C:\Windows

  For details see Run the silent installation on Windows.

• Linux:

  Log file: install.log

  Location: Installer’s home directory

  For more information, see Run the silent installation on Linux

2. Review ESAM installer status

The ESAM installer runs silently at the start of an OpenEdge installation. The ESAM_Install_dd_mm_yyyy_hh_mm_ss.log file, records all ESAM installation events, including files and subdirectories created in the ESAM directory. Check the following file for errors installing ESAM.

• Windows:

  Location: C:\Windows\System32\openedge.d\audit

• UNIX:

  Location: /etc/openedge.d/audit

3. Repair ESAM installation

If you encounter errors in ESAM_Install_dd_mm_yyyy_hh_mm_ss.log, complete the following steps:

1. Fix the issue.
2. Run the ESAM installer manually from absolute-path-to-DLC\install:
   • Windows: InstallESAM.bat
   • UNIX: InstallESAM

4. Review OpenEdge root install path registration