Note: Alert Center SMS notifications and Network Performance Monitor SMS actions use the same configuration dialog. For more information about SMS Actions, see Adding and editing an SMS Action.

To edit/configure an SMS action notification:

  1. Configure the following fields in the edit/new SMS Action dialog (Alert Center Libraries > Notification Library panel).
  2. Configure the following:
    • Name. Enter a unique display name to identify the SMS notification.
    • Description. Enter a short description of the action. This description is displayed in the Action Library along with the action name.
    • Country. Select the country for the SMS provider from the list.
    • Provider. Select the appropriate SMS provider from the list.
      Note: If the provider list is incomplete and/or incorrect, you can click browse (...), then click New or Edit to add or edit an SMS provider.
    • Mode. Select either Email or Dialup, depending on the Provider configuration in the system.
    • Email to. If Email is selected as the Mode, type the SMS device email address.
    • Phone Number. If Dialup is selected as the Mode, type the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000-character limit in this boxes, so you can enter many numbers.
      Note: Non-numeric characters such as "-" and "." are ignored.
  3. In the Alert Center Message boxes, specify the options pertaining to the message that is to be sent from an Network Performance Monitor Alert Center notification.Enter a text message plus any necessary percent variable codes. Keep in mind that using percent variables can greatly increase the character count.
    Tip: To add Alert Center percent variables, right-click inside the message boxes and make selections from the lists.
    Note: The size limit for the message is 160 characters (140 bytes).
  4. Click OK to save the changes.