SMS Action sends a Short Message Service (SMS) notification to a pager or cell phone using an email gateway or dial-up modem. An SMS Action can also be used as an SMS notification in the WhatsUp Gold Alert Center.

Configure the following:

Message

  • Name. Enter a unique name for the action. This name displays in the Actions Library.
  • Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
  • Country. Select the country for the SMS provider.
  • Provider. Select the desired provider. If the provider list is incomplete and/or incorrect, you can click browse (...) to add, edit, or delete providers in this list.
  • Mode. Select either Email or Dialup, depending on how the provider was created in the system.
  • Phone number. Phone number to call. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field. Non-numeric characters such as "-" and "." are ignored.
  • Message. Text message plus embedded percent variable code snippets, as needed.
    Tip: To enter Message variables, right click inside the Message box.
    Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2").
  • Mobile Device Status. Click to insert a link to the device status in the message.

Alert Center Message

Alert Center Message. Message that is to be sent from a WhatsUp Gold Alert Center notification including percent variable codes. Note that applying percent variables can expand actual character count.

Tip: To enter Alert Center variables, right click inside the Alert Center Message box.
Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).