This section details known issues and workarounds in MOVEit Automation 2023.1.

ID

Category

Known Issue

28751

SharePoint

SharePoint files and folders containing the following special characters cannot be downloaded in MOVEit Automation. ~ " # % & * : < > ? / \ { | }

29879

SharePoint

When an Office document is uploaded to SharePoint, SharePoint updates the document to store the SharePoint metadata that was added to the item in the library. This will cause the file size of the uploaded file to differ from the original file size.

8982

Web Admin

Non-admin users cannot import tasks in MOVEit Automation.

To resolve this issue, non-admin users should use the Admin Console rather than the Web Admin to import tasks. For more information, see Import Tasks.

57085

Amazon S3
In some situations MOVEit Automation cannot connect to an Amazon S3 bucket in regions other than us-east-1, resulting in the following errors
  • Error: could not find region for bucket <bucket-name>: Access Denied
  • Error 2025: Encountered network error when sending http request
To resolve this issue, complete one of the following steps.
  • Edit the IAM policy of the user to explicitly include s3:GetBucketLocation.
  • If it is not possible to edit the IAM policy to include s3:GetBucketLocation, edit the Amazon S3 host. Check the Use alternate S3 provider box, and one of the following URLs https://s3.amazonaws.com or https://s3.region.amazonaws.com, where region is the correct AWS region.

65912

SSH Client Keys

MOVEit Automation cannot import password-protected Ed25519 keys. To resolve this issue, remove the password on the external key file using a utility such as ssh-keygen or Putty. This can be done on the MOVEit Server so that the key file is not exposed elsewhere.

74866

Tamper Check

The Tamper Check script fails the first time it is run on a new MOVEit Automation installation.

Subsequent Tamper Check script runs will be successful.

75089

SFTP

The Resume partial transfers (if possible) option does not function as expected. If the connection is disrupted during transfer, MOVEit Automation attempts to reload the entire file rather than resuming the partial transfer.

Please note that this option is disabled by default.

75171

Installer

Upgrading to MOVEit Automation 2023.1 with the MySQL database results in a warning message in the micfail.log file during upgrade. There are no issues related to this error.