INFO Messages

TKT-ACTIVETICKET

Message Text

Cannot delete or unload active ticket

Cause

An operation was attempted on a ticket that is still active (processing is in progress).

Response

• Wait for the ticket to complete before attempting deletion or unload - Stop the active operation first, then retry

TKT-INACTIVETICKET

Message Text

Cannot modify inactive ticket

Cause

Modification was attempted on a ticket that was set to an inactive state.

Response

Once a ticket completes, it should be treated as an archival document only. Check your code to make sure that only active tickets are modified. If the problem persists, contact MarkLogic support.

TKT-INVALIDDB

Message Text

Invalid database: variable1

Cause

The ticket system attempted to access an invalid or non-existent database.

Response

Make sure the database exists and is visible in the Administrative interface.

TKT-INVALIDPOLICY

Message Text

Invalid policy

Cause

Cannot save an invalid policy.

Response

Validate the policy document before registering it. Ensure all required fields are present and correctly formatted.

TKT-INVALIDSTATUS

Message Text

Invalid status code: variable1

Cause

A ticket has been set to an invalid status code.

Response

Check your code to see if an invalid ticket status is being set anywhere. If not, contact MarkLogic support.

TKT-NOSUCHPOLICY

Message Text

No such policy: variable1

Cause

An operation attempted to access a non-existing policy.

Response

Make sure the policy exists and is registered in the ticket system.

TKT-NOSUCHTICKET

Message Text

No such ticket: variable1

Cause

An operation attempted to access a non-existing ticket.

Response

Make sure the ticket in question exists and has a sufficient retention policy to remain available for as long as needed.