ICN Messages
- Last Updated: September 10, 2026
- 11 minute read
- MarkLogic Server
- Version 12.0
- Documentation
ICN-ACROERROR
Message Text
Acrobat internal error. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-ATOMICOBJECT
Message Text
Atomic object. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error is a sign that something is wrong with the PDF itself.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-BADANA
Message Text
Poor accuracy for story construction. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-BADFILENAME
Message Text
Bad filename. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-BADLYFORMEDEXPRESSION
Message Text
Badly formed expression. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error can occur if the conversion configuration file is malformed in some way.
Response
If you are not using one of the standard PDF conversion configuration files, try the conversion with one of them. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-BADNOZZLE
Message Text
Bad nozzle. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error is a sign that something is wrong with the PDF itself.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-BUFFTOOSMALL
Message Text
Buffer too small. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-CANNOTUNEMBED
Message Text
Cannot unembed. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
Try the conversion without image extraction. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-CANTOPENCONFIG
Message Text
Can't open converter config file. variable2
Cause
PDF conversion failed because the PDF conversion file could not be located or could not be read.
Response
Check the path in the config option setting. Make sure the file exists and is readable by the MarkLogic process.
ICN-CREATEFAILED
Message Text
Create failed. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. It may indicate incorrect directory permissions in the MarkLogic installation.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-DOESNOTEXIST
Message Text
Does not exist. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-FAILED
Message Text
Conversion failed due to abnormal process termination: variable1. variable2
Cause
The PDF conversion program, which is launched by MarkLogic Server to perform the conversion, crashed. Often this is caused by something unexpected in the PDF itself or by an error in the PDF configuration file.
Response
Try either converting specific page ranges of the document or disabling image extraction to see if the problem is associated with a particular page or feature. Try using a different configuration file. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-FILENAMETOOLONG
Message Text
File name too long. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error should never occur.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-INVALIDARGUMENT
Message Text
Invalid argument. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates something wrong in the configuration. It should never happen.
Response
Try conversion with a different configuration file. If you are setting specific options, try removing them. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-INVALIDCONFIG
Message Text
Converter has invalid config file. variable2
Cause
The configuration file passed to the PDF converter is invalid. This should never happen.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-INVALIDDATA
Message Text
Invalid data. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error is a sign that something is wrong with the PDF itself.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-INVALIDDONGLE
Message Text
Invalid license. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-INVALIDIMAGE
Message Text
Invalid image. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with an image in the PDF itself.
Response
Try converting without image extraction. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-INVOPTION
Message Text
Invalid option value. variable2
Cause
A conversion option had an invalid value. For example, if image-quality is not a number between 0 and 100, this error will be raised.
Response
Fix the offending option.
ICN-LICKEYEXP
Message Text
Converter license key expired. variable2
Cause
PDF conversion is executed in a program launched by MarkLogic Server and is protected by a limited-duration license key generated when the conversion program launched. If the key is checked after it expires, this error will be raised. Usually this is a sign that the host is overloaded, causing an excessive delay between launch and execution.
Response
Check the overall load and health of the host. You may need to adjust ingestion rates in your application to avoid overwhelming it. PDF conversion is expensive in terms of CPU and disk I/O.
ICN-LICKEYINV
Message Text
Converter license key invalid. variable2
Cause
PDF conversion is executed in a program launched by MarkLogic Server and is protected by a limited-duration host-bound license key generated when the conversion program is launched. This error will be raised if the conversion program sees a different host than the server. This may be caused by unusual DNS configurations.
Response
If you have a current maintenance contract with MarkLogic, you can contact support.
ICN-LIMITCHECK
Message Text
Limit check. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-MISMATCH
Message Text
Invalid user password. variable2
Cause
An attempt was made to convert a password-protected PDF, but the password provided was incorrect.
Response
Use the correct password.
ICN-MISSINGARGUMENTS
Message Text
Missing arguments. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF configuration file.
Response
Try converting using a different PDF configuration file (see the "config" option). Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-MISSINGKEY
Message Text
Missing key. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF configuration file.
Response
Try running conversion with a different PDF conversion file (see the "config" option). Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-MISSINGQUOTE
Message Text
Missing quote. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF configuration file.
Response
Try running conversion with a different PDF conversion file (see the "config" option). Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-NETDONGLECHECK
Message Text
Duplicate registration found on network. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-NOSCALE
Message Text
No scale. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-NOSUCHOBJECT
Message Text
No such object. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF itself.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-NOTAVAILABLE
Message Text
Not available. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-NOTINSCOPE
Message Text
Not in scope. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-OPENFAILED
Message Text
Open failed. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-OUTOFMEMORY
Message Text
Out of memory. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates that the conversion process ran out of memory.
Response
Try conversion with the PDFtoText.cfg configuration file (config option). If that works, try normal conversion with illustrations and image-output set to false. If the PDF is large, try converting a few pages at a time; if you are using CPF consider one of the batched conversion pipeline alternatives. If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-OUTOFRANGE
Message Text
Out of range. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-PARAMTOOLONG
Message Text
Parameter too long. You probably have a very long path or filename, try shortening it. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a configuration issue.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-PARSINGERROR
Message Text
Macro parsing. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-PERMISSIONDENIED
Message Text
Permission denied. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-READFAILED
Message Text
Read failed: Document does not permit extraction. variable2
Cause
PDF conversion failed due to an internal error passed up from the libraries responsible. This error may occur if the libraries necessary to complete the conversion could not be read.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-STACKOVERFLOW
Message Text
Stack overflow. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-STACKUNDERFLOW
Message Text
Stack underflow. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-SYNTAXERROR
Message Text
Syntax error. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error usually indicates a problem with the PDF configuration file.
Response
Try conversion with a different configuration file (the config option). If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-SYSTEMERROR
Message Text
System error. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-TOOFEWARGS
Message Text
Too few arguments to converter. variable2
Cause
The converter program was launched incorrectly by MarkLogic Server.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-TOOLKITNOTREADY
Message Text
Toolkit not ready. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-TOOMANYARGUMENTS
Message Text
Too many arguments. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-TYPECHECK
Message Text
Type check. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-UNEXPECTEDFORMAT
Message Text
Unexpected format. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates that the document was not, in fact, PDF.
Response
Check whether the document is really PDF. If it is, contact support with the detailed test case and error message.
ICN-UNKNOWNERROR
Message Text
Unknown error.: variable1. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-UNKNOWNMACRO
Message Text
Unknown macro. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates the PDF configuration file references a macro that has not been defined.
Response
Try running conversion with a different configuration file ("config" option). If you are using a custom configuration file, make sure you spelled the macro name properly; or escape macro syntax if you don't intend to refer to a macro. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-UNMATCHEDMARK
Message Text
Unmatched mark. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-USERCANCEL
Message Text
User cancel. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-WIN32EXCEPTION
Message Text
Conversion failed due to WIN32 exception: variable1. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.
ICN-WRITEFAILED
Message Text
Write failed. variable2
Cause
PDF conversion failed due to an internal error passed up from the responsible libraries.
Response
If you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.